Home > ubuntu > Spotify on Ubuntu: “There is a problem with your sound card. Spotify can’t play music”

Spotify on Ubuntu: “There is a problem with your sound card. Spotify can’t play music”

If you get this error:

There is a problem with your sound card. Spotify can’t play music

Follow this steps:

  1. Close Spotify
  2. In a terminal, type winecfg
  3. Go to the Audio tab
  4. Click “Test Audio” and if you hear a sound go to the next step. If not… you have another problem.
  5. Make sure only OSS Driver is checked in the driver list.
  6. In DirectSound, make sure Hardware Acceleration is Emulation and Default Sample Rate is 44100 and Default Bits Per Sample is 16.
  7. Restart Spotify, you maybe view the mesasge, but if you try to play a song, it dissapears.
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